Technology

Technology has begun to rule our lives, yes? My first mobile phone was a Nokia 1610 (in 1996!), there were no apps on it, no Facebook or other social media was around. Get this, email first started being used in the mid 1990’s! Now, I know I am sounding old here, but I’m only in my 30’s and I can still remember being at uni and in the workforce, and not using email, and not having Facebook! I can still remember having an alarm clock by my bed and reading a book before going to sleep!
With the rise of technology, our time is now dominated with an OPPORTUNITY to be connected at every instance of the day and night. To be purposeful and have the best day, week, month, year and life every – you need to be the master of your time, and therefore use technology and NOT let it use you!
Here are my top tech tips:
1. Email – this is a quick communication tool. It is not designed to rule your day.

• Check it maximum twice daily
• Don’t let your inbox be your to-do list. Don’t action items from your inbox, create a task instead.
• Create rules/ filters to file/ archive messages that clutter your inbox
• All actionable items in an email should be created as a task.

2. Embrace the Technology, it should increase your productivity, not take up your time

• Check out my blog on ‘The Top Tech Tips’.

3. Task Management – There are heaps of options for managing your tasks. Without a doubt, the hands-down best app I have seen and used for managing your tasks is…Asana. This has revolutionised our workplace and team communication. And even better at a base level it’s free!

4. Outsource – many people think that outsourcing is expensive, but if you know where to go it really isn’t. Here are some options for outsourcing and an idea of what this may cost:

Bookkeeping – you may do all your accounts, or have people that do this in-house, but can some of it, or all of it be outsourced? The answer is probably yes. One of my businesses has been providing an outsourcing solution for all your bookkeeping needs, and provides bookkeeping solutions from around $100 per week. You can also check out Odesk, bookkeepers on Odesk usually work on an hourly rate of about $6-$15 per hour (depending on experience).
Graphic Design – there are thousands of graphic designers on Upwork (formerly Odesk). Don’t pay a fortune, when you don’t have to. If you have a good idea of what you need, artwork can cost you from as little as $20!
Data Entry – We get all our admin/ data entry work done for many of our businesses through Upwork (formerly Odesk). It’s not only cost effective, but is done professionally and quickly.
Rostering & Payroll – one of my businesses is an online rostering and payroll company, we serve thousands of clients, who opt for a no-fuss, cloud based solution for their rostering & payroll for their businesses. What used to take them days a week, is approved in minutes and actually saves them money.
Personal Assistants – one of the best things an entrepreneur or business owner can do is have someone manage their email. There are many options with outsourcing this, from using someone on Upwork (formerly Odesk), or using an affiliate company in Australia, such as Ms Virtual Assistant.

It is important to embrace technology to serve us, not let it distract, delay or reduce your productivity.

Do you have a story to share about Technology?  We’d love to speak about how we could help your business to move forward with Technology and have great success. Call Bx on 1300 068 229 or find out about our Business for Life Program.

Top Tech Tips

The most successful people, are those that are highly productive and are masters at getting things done efficiently and effectively. They know what to focus on, when to focus on it, and for how long. Technology has made productivity more achievable and easier for everyone, but only if you embrace it, and not let it rule your life.

Here are my Top Tech Tips:

Asana This is a project and task management tool that we use in our organisation. Think Outlook Tasks on steroids. If there is more than one person in your team, this is an absolute MUST. It is free for up to 15 users and has great functionality.

Google AppsI was a Microsoft junkie. I had been using Microsoft Office for years and knew it inside out. I was avoiding the change because i was so comfortable with Office. At the beginning of 2015, we switched from Office to Google Apps. What a difference! The most significant difference is the number of apps that integrate with Google Apps. This provides almost limited additional functionality and automation.

Google SitesAs with Google Apps, this is a must for any business and their intranet/ Systems manual

Secret SeverIn an age where internet security is critical to every business, Secret Server provides online access on your PC and phone for all of your passwords. You can share access within your organisation. Never write down another password again.

Orderfast An amazing app-based ordering system designed for small business. OrderFast allows you to place all your stock orders straight from your smartphone, iPhone or iPad at the click of a button

Online Accounts – Don’t mess around with accounting software. Having your accounts in the cloud is an absolute must – no exceptions, for any business. QuickBooks Online is fantastic for small business and has tonnes of integrations, making it extremely powerful. We use QuickBooks Online for all of our businesses.

IWSAustralia’s largest provider of integrated rostering and payroll, IWS offers cloud based rostering for shift based workers as well as fully integrated payroll and bookkeeping for businesses. Priced especially for small businesses, IWS is a great solution to allow business owners to stop working in their business and work on it.

UpWork (formerly Odesk) –  Find freelancers on Upwork – the world’s largest online workplace for freelancers. My business has used Upwork for a few years. We have had mostly good experiences with freelancers. the benefit vs cost is significant, although ensure you match the candidate to the job, and usually it is best to have a couple of final candidates and put them both to the test. Clear communication on what is expected is also essential. Outsource to Upwork everything you possibly can. Trust me, you will save a bomb AND the quality and timing of work is great and it’s twenty-four hours a day!

Facebook – Most businesses rely on people spending money with them to grow…correct? To achieve this, we need customers, and therefore in most cases we need new leads or opportunities. If your business is not yet on Facebook, then this should be a serious consideration for you. Not only can you post and update your current customers, but Facebook is one of the best (if not the best) lead generation platform. With recent changes, it has become even better.

Landing Pages – Landing pages are like a stand alone web page or series of web pages where you send your leads to (rather than your website). A lead page guarantees you a higher rate of conversion or opt-in than sending to your web page which is often confusing for a lead as on a web page, there is usually no one single purpose and call to action. There are a few great options for lead pages. In our company we use Instapage, and have also used Leadpages.

MailChimpOnline email marketing solution to manage contacts, send emails and track results. Offers plug-ins for other programs. Mailchimp is where the information that your leads have submitted through your lead page is stored. Mailchimp then allows you to create marketing channels, email flow and so forth to communicate with these customers, to move them from a lead to a paying customer.

With all of the above, there are skills required to use these tools. It is always best to work with someone who knows what they are doing. Our suggestion always is, learn as much as you can from a trusted source, and then find a company you can outsource the work to, that will give you the greatest results. Ultimately, you should budget cost vs. return, and look at all technology as an option to increase productivity and sales in your business.

The advice above is based on what has work in our business. The advice may not be right for everyone, and you should consider this when making decisions. Feel free to reach out to us for assistance.

Do you have a story to share about Technology?  We’d love to speak about how we could help your business to move forward with Technology and have great success. Call Bx on 1300 068 229 or find out about our Business for Life Program.

Find and Attract New Clients in 5 Quick Steps

How many of us are so busy doing a fantastic job for our current clients, that we find we don’t have good systems for getting new clients?

Here you will learn how to: Find and Attract New Clients in 5 Quick Steps

The key to a sustainable and scalable business is the implementation of systems to grow our business. Good systems allow us to spend more time delivering to our clients and less time chasing new business.

New business is the lifeline to building a business. Below are five quick steps you can implement in your business straight away to grow your business by finding and attracting new customers.

 

1. Remember the saying, if you fail to plan, you plan to fail? Yes, I know it’s cliché, but many of us have very limited time, so we often are light on in the planning stages of marketing. I have found that even a rough plan of the next 3-6 months of strategies can give you a timeline of success and actually take a bit of pressure off. If you don’t have any marketing in place, just get 3-5 things that you can do over the next 3-6 months. Then, commit to getting two of them off the ground in the next 30 days.

 

2. Social Media and Online Marketing – if this is alien to you and freaks you out a bit…don’t worry, most people are in this boat. The rise of the internet and social media over the past decade is phenomenal and to most is now the norm. However, start talking social media marketing, and the majority are still fairly vague on this.

 

Where to start? That’s the question to ask yourself. Firstly, there are plenty of companies that can help you on this, and if you think you may need some help…get help. They are usually very cost effective.

 

There are three main (and easy) way to advertise online:

  1. Google Adwords
  2. Facebook advertising
  3. LinkedIn Advertising

If you haven’t done either, start with Facebook advertising, as these are easy to setup and are relatively low cost. Google Adwords and LinkedIn Advertising are also great options. Start with Facebook and once you’ve mastered that progress to the others, or hire in help to get you started.

Follow these three key rules of thumb:

  1. Start with a low budget and do cost per click (CPC)
  2. Always use a leads page (like Lead Pages.net), don’t direct the straight to your website
  3. Build your client list/ database, don’t build your likes.

 

3. Get to where they are! There are hundreds of ways to get face to face with your potential customers – whether you’re in retail, service based or otherwise. Here are my quick tips:

  1. Cafes/ fast food – do your customers catch the bus or train? Often potential customers are racing past your shop and boarding buses and trains. Stand up at the station or bus stop and hand out some compelling offers to entice them in
  2. Trade Shows – there are tradeshows for everything these days, go online and find out where you customers are looking for the next big ticket to help them…and make your business that big ticket!
  3. Sporting events – when the sporting event ends…thousands file out of the event. Make them head to your business with a limited time only compelling offer.
  4. Set up a temporary stall/ information booth in a shopping centre – let’s face it, most people shop. So, make yourself visible and available to you potential customers by either selling your products, giving away samples, or providing information on your business/ services to those that show an interest.
  5. Strategic partnerships….read on to point #4!

 

4. Strategic Partnerships – these are a great way to align yourself with the right similar but not competing organisations. Here are the quick action steps for creating a strategic partnership:

  1. WIIFM (What’s In It For Me) – do a quick list of what YOU could offer THEM. Strategic partnerships only work when both parties feel like they are getting value out of the partnership.
  2. Identify your potential strategic partnerships – create a profile of who your perfect strategic partner may look like. Now list 20 potentials that match this
  3. Contact your top 20 – book a meeting with each and discuss your strategic partnership. Make sure you have a list of the top benefits for THEM. The more you focus on THEM, the stronger the partnership. Remember you listed them as your top 20, so they will be able to deliver to you, make sure you can deliver to them.
  4. The next steps are all about implementation and follow-up:
    • Lock in 2-3 opportunities with you SP
    • Communicate to your team and the SP’s team – excite and entice both sides to the opportunities.
    • Develop systems to help you manage and review the partnership
    • Have a tool to measure the results. Systemise this.
    • Review the partnership and the results and iterate as required

 

5. Direct Marketing – okay, I know this is old school, but sometimes old school works. I will give you an example. One of my business is an IT/web-based business. We have an awesome app for hospitality businesses that allows them to place their supplier orders for all their suppliers. It has been hugely popular. We had inside information that a huge multi-national chain was changing one of their suppliers and we wanted to provide our app to this chain. We didn’t have email addresses for these businesses, phone calls would have been time consuming, and we couldn’t drive around the country doing face to face meetings. The best option was a direct mailout through the post. With postal addresses widely available, it was easy to create the mailmerge and pump out the advertising, directly mailed to each business.

 

Rule of thumb – find our=t who your target market is, and if you can’t get in front of them, snail mail, ain’t a bad option!

 

Do you have a story to share about how you have found new clients? Or are you struggling to build your business? We’d love to speak about how we could help your business to move beyond this blip into success. Call Bx on 1300 068 229 or find out about our Business for Life Program.

Plan Like a Pro

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