Time to Ditch the Fear of Failure

Time to ditch the fear of failure

Everyone views failures differently – what might be a triumph for one could be a major disappointment for another. You may have experienced this in school while your classmates shielded their results from one another, knowing that everyone’s standards are slightly different. Failure has a lot of negative connotations but perhaps surprisingly, it can be taken positively too.

There are many, many sufferers of atychiphobia – the fear of failure – but we can safely bet that, if you’ve embarked on your business journey, you are not one of these people. Those who are scared of failure often don’t even try at all, in case failure rears its head.

Realistically, failure is rife in the business world. Running from it may mean that you miss out on a lot of opportunities for your business to grow. It’s also not healthy to run head first into every opportunity recklessly, without considering the implications. As with everything, approaching failure is an art and requires a great deal of balance.

You will fail…..get used to it.

It’s undeniable! Growing a business comes with its own unique set of risks, meaning that failure is definitely on the cards.

In 1955, two men created a type of putty which was intended to be wallpaper cleaner. They seriously misjudged the demand and ended up with a product that seemed to be a huge failure. By chance and a few convenient connections, the product ended up on the table at a nursery school where it was an instant hit. The children loved it and found it a much better material to use when they were moulding their imaginations into something physical. The product became a huge success, so much so that there isn’t anyone alive who doesn’t know the name Play-Doh and associate the brand with happy memories.

Failure doesn’t always directly lead to a major success as it did in the case of Play-Doh and you can’t always physically use your failures. You can, however, always use the things you learn from your failure.

What doesn’t kill you……

We’re sure you’ve heard every failure cliché under the sun. We all know that failure is supposed to make those successes even sweeter. We know that what doesn’t kill us makes us stronger and we know that failure is just another word for experience. The most frustrating thing about these clichés? They’re all true, to some extent. So, how do we start taking them seriously?

The best thing you can do for your business is to take failure as it comes and not get knocked down and permanently defeated. There’s no need to glorify failure – we all know that failing is disappointing and demoralising – but there is a need to treat it like the lesson that it is. Dusting yourself off from failure means that you’re giving yourself another chance to get it right, maybe not next time, or the time after that but at some point down the track. It takes time to look at failure as a positive, but your business will thank you for it.

There is no denying that failure is scary, but using the failure to grow your business is a true art. If you’re ready to master the art, we would love to hear from you. Call Bx on 1300 068 229, or find out more about what we do here http://www.businessforlife.com.au/ProgramFindOutMore

Does Rejection Make Your Business Stronger?

Does rejection make your business stronger?

If you’ve been in business for any length of time, you’ll know that having clients choose your competitors is part-and-parcel of the job – even the biggest and seemingly successful businesses in the world come up against clients who will choose someone else over them. So what happens when you come up against rejection and what do you do next? Let’s find out:

A few bad apples don’t need to spoil the bunch…..

Rejection needs to be expected. It happens! Maybe it’s a fault in your business or maybe it’s a hang up on your potential client’s side. Either way, expect there to be a few bad apples along the way and don’t get too hung up on it or take it personally. It’s important to have long-term goals too. Coming face-to-face with rejection can be debilitating if you’re not sure where to go from here. If you have a goal to acquire 20 new clients this year, it becomes easier to look beyond the one rejection and move on to achieve your goals.

Keep the conversation open…..

Just because your potential client has said no this time, it doesn’t mean they’ll say no next time. Any number of things could happen in between now and then causing them to return to you, so you want to make sure the relationship you have begun stays positive and isn’t terminated just because they choose someone else. Acting negatively towards the client and rejecting them in return significantly slims down the chance that they’ll return to you next time. Treating them mean to keep them keen might work in the dating world but it won’t go down well in the business world.

Ask for feedback and take it on board…..

Perhaps it was your pitch that didn’t quite hit the mark or maybe your competitors are simply offering something better. You’ll never know if you don’t ask. There’s no need to be overbearing; a simple, kind question to see what their decision was based on can be very telling, even without pressing for too many details. If there’s something you can change or improve upon based on their feedback, take note and take action. It could mean you come up against less rejection later on.

Celebrate your successes…..

Rejection comes around often, but so do successes. Remember your successes often and feel free to pat yourself on the back without shame! Note what works well and keep it all in mind when you do encounter rejections. The rejection shouldn’t defeat your drive in your business, so have a collection of success stories on hand to draw on and boost your morale.

Rejection might seem like a door is slamming in your face but it may actually push you in a different direction, toward more success.

If you’re ready to start bouncing back from rejection and turn it into a success, we’d love to hear your business story and help you to move forward from here. Call Bx on 1300 068 229, or find out more about what we do here http://www.businessforlife.com.au/ProgramFindOutMore

 

How to Network Without The Icky Factor

How to Network Without The Icky Factor

Matt Alderton, Bx, Business for life, networkingDoes the idea of “Networking” conjure visions of eating bad canapés and lurching from one uncomfortable and superficial conversation to the next?

Have you ever attended a “Networking” event and felt like everyone was just in a big race to see who could hand out the most business cards first?

I have. And that is just plain “Icky.”

In fact, a scientific study recently featured in the Harvard Business Review has proven that professional networking actually makes people feel dirty.

Yep, seriously… it makes people feel physically dirty – like they want to take a shower afterwards!

Researchers suggest this is because we generally think about morality in terms of cleanliness and most of the time, professional networking feels very “contrived” and it increases people’s feelings of inauthenticity and immorality (hence the whole “feeling dirty” thing).

That’s why, even though we HerBusiness gives members loads of opportunities to connect with others  – we are definitely NOT about that kind of “Icky” Networking.

We showed that kind of networking the door years ago. What the same study DID find is that Networking had a positive association with job performance.

That means, whilst it can be great for your business in terms of winning new business, making useful connections and expanding your reach, most of the time you’re going to feel pretty uncomfortable with it.

So, how can you get all the benefits of networking without the “icky-ness” factor?

Look for organisations that offer alternatives.

Instead of hyped up, short term meet and greets, seek out interactions that have depth, authenticity and a good dose of practical advice and humour thrown in.

You’ll be creating relevant and vibrant connections with other business owners who will be good for your business – either as valued clients, suppliers or cheerleaders.

I like to think of the word network means “support team”.

Look for networks low on “Icky” and high on real conversations, solid advice and wholehearted support.

I like the way that Corryn Barakat of Milk and Love explained a meeting that she really liked…

“It’s the most grounding and invigorating forum I’ve attended as a Small Business Owner. All of the attendees provided useful points of view I hadn’t previously considered, and the size of the session means it felt intimate – like a group of your best friends getting together over coffee!”

So, look for a community where you can get real, valuable support from like-minded business owners.

Suzi Dafnis is the CEO of HerBusiness, which teaches women business owners how to market, operate and growth their business. Learn more at herbusiness.com/about

Creating Loyal Customers & Raving Fans

It’s common knowledge that it’s easier to keep existing customers rather than winning over new ones, but this fact can sometimes get lost in amongst the pressure we all feel to be bringing in new customers and growing our business. We get distracted and we start neglecting those customers who have already engaged with us in the past.

Why should you shift your focus to your existing customers?

Have you ever considered how much time and money you spend trying to engage new customers through your marketing? Of course, you have to spend resources in order to make sales, but could some of those resources be better spent looking after your existing customers? Marketing is essential for growing your business, but how much of your marketing is going to people who were once your customers but left for a better solution? Save your time, money and energy by focusing more on your existing customers.

While we’re still talking resources, have you ever considered what will happen when all that marketing pays off? Does your business have all the resources ready to go if, suddenly, a swarm of new customers want to engage? If you become overwhelmed and can’t provide the new customers with the service you promised them or the existing customers with the service they’ve come to love, you could be running the risk of losing everyone all together.

How can you foster loyalty?

You’ve got customers, so how can you make sure they stay with you? It’s less about meeting their expectations and more about going above and beyond!

Be Transparent

Have you ever wanted to buy a product online, only to find they had no clear guide to shipping costs? Maybe it’s an oversight or perhaps it’s a deliberate omission to hide their astronomical prices. Either way, it’s not a good look. Laying everything out clearly for your customer to see is the best way to foster trust.

Be Accessible

Most of the time, it feels like you’re shouting into the void – your email campaigns might show increases in sign ups or sales but it’s less common to have your customers telling you exactly what they think. Provide them with an option to give you feedback and make it front and centre. Not only does it feel less like you’re talking to yourself, but it gives your customers a voice and opens up the communication between you.

Be Knowledgeable

If you were asking someone for directions in a big city, would you trust them if they weren’t even sure where they were or changed their mind constantly? Similarly, in business, it’s important you know where you’ve been, where you are now and where you’re going. Know everything you can about your business so that when, inevitably, a customer asks a question, you can give them a confident answer. How can they trust you if you’re not sure about something you’re supposed to be good at?

Be Consistent

Customers are big fans of consistency. It’s comforting to know that you’ll get the exact same great result every single time and if you are consistent, your customers will become even bigger fans of you. Never sacrifice quality for quantity, no matter how efficient you seem – it will ultimately make your customers lose faith in the service or product you provide.

Be Genuine

You might be selling your product or service but you’re also selling the experience of doing business. Having genuine, honest conversations will keep customers coming back for more and owning up to your mistakes, when you make them, will show your customers you care about the end result. It might seem like a small (and easy) thing, but being genuine could be the reason your customers choose you every time.

Start implementing some of these easy tips today and watch as your customers become raving fans!

 

If you want to find out more about creating Raving Fans or about what we do at Bx, feel free to book a quick 15-20 minute chat with me and we can talk. Book in HERE.

 

Getting Financially Fit

Our business and personal lives are so closely connect that, sometimes, we find ourselves neglecting one while we focus on the other. One area in which we cannot afford to be doing this is our finances. Staying on top of our finances in our personal lives can have a really positive impact on our business lives. Earlier this month, Ryan Porter shared five tips to help you get financially fit this year:

  1. Have Goals

What is it that you’re working towards? A new car, a trip overseas or even starting a business could be on the cards for you. You can have as many goals as you desire and they can be as big or small as you like but you must have goals.

Having a target that you’re aiming for means that you can track your progress easier and, when things get tough, you can visualise what you’re putting in the hard work for! Get specific about your goals by writing down an exact dollar amount, a time frame and a few immediate steps you can take to get started! Make it as easy and clear for yourself as possible.

  1. Know Your Numbers

When it comes to budgeting, you need to know what you’re starting from so you can be realistic in moving toward your goals. Do you know what’s coming in and out of your account every month? What happens with the money that’s left over after your everyday expenses? Finding answers to these questions and setting up solutions and a purpose for every single dollar will set you on the right track.

  1. Automate Things

Many of us still shuffle our money around ourselves but with online banking, automating your money is a huge possibility and a great tool for saving. It’s tempting to look at our money as it grows, but by setting up payments for bills, savings etc, there is no need for us to keep looking and be tempted to spend that money all in one go.  Create a new bank account specifically for one of your new goals and set up automatic transfers into the account for every time you get paid.

  1. Monitor and Review

Find a way to track your goals throughout the year – perhaps what you’re doing isn’t working for you and you need to adjust; maybe you’re going really well and can increase your saving!

Find someone to keep you accountable; whether it’s an advisor, partner, friend, family member or even an app, having someone to check in on you throughout the year and give you the motivation when you’re not keeping on track.

  1. Start

The first step is always the hardest – but once you’ve taken it, the other steps will follow naturally. As soon as you’ve set your goals, take immediate action towards that goal, never procrastinate and start the way you intend to continue.

If you’re on top of your finances in your personal life, it can only benefit you in your business life. Start setting your financial goals now and get started – don’t let another year go by without being in control of your money.

 

How To Make 2017 Your Best Year In Business

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The New Year is well and truly underway now and those resolutions we made on the brink of 2017 are still fresh in our minds. Whether we’re feeling the sting after failing three days in or we’re still going strong, there’s no doubt that a new year is a time to be thinking about how we can be better versions of ourselves in the coming year. It doesn’t just apply to our personal lives – have you considered making resolutions to better your business this year? It’s not too late! Here are three easy steps to make your business the best that it can be.

Get a Vision

What does the best year in business look like to you? This is a time to let your imagination run wild. What do you dream for your business, where would you like to be at the end of the year, what do you wish you could do with unlimited resources? Dream big! No two visions are the same, but by thinking radically about your business, you’re pin-pointing all the possibilities and laying them on the table.

Daring to imagine all those possibilities might seem a little wishy-washy to you, but gather all those possibilities and shape them into a sentence or two that sum up your hopes for your business this year. Now, you have a clear statement of where you want to go, you can lead your business forward.

Set Goals

Those few sentences that hold your business vision might seem a little daunting but there’s no reason to feel overwhelmed!

Your vision is very closely linked to your goals but your goals are allowed to be a little more specific – in fact, it often helps when your goals are as small as they can be. Your vision is never going to be fulfilled overnight; it’s those small, specific goals that will keep your business moving towards the vision throughout the year.

Take apart your vision until you get it down to bit-sized pieces that can be ticked off during the year. Think about what you can be doing every day, week, month, quarter and year to be moving closer to your vision. The best way to make sure you’re doing this is by setting aside time to plan, create, manage and adjust these goals during the year.

Take apart your vision until you get it down into bite-sized pieces that can be ticked off throughout the year. What can you be doing every day, week, month, quarter and year to be moving closer to that goal? The best way to make sure you’re doing this is by setting aside time to plan, make, manage and adjust these goals throughout the year. Here’s a handy guide for you – make it your own and start smashing through your goals:

Seize Every Opportunity

You might have dreamed up the best year possible for your business, but what will you do when little unexpected things pop up throughout the year? We can plan all we like but unfortunately; we can never plan for the unexpected.

Whether it’s a setback or a wonderful opportunity, you need to be ready for anything. Be ready to see the best in a bad situation and use it to your advantage. When it comes to amazing opportunities, you might be in the right place at the right time, but if you haven’t prepared yourself, you could find yourself watching the opportunity sail right past you.

Success is when preparation and opportunity collide – don’t miss out on success for lack of preparation.
With these three easy steps, you’re on track for the best year in business you’ve ever had. Here’s to a new year of business!

In business, it’s important to start the year strong. Through our Business for Life program, we help business owners from across Australia build a toolbox of skills that they can use to grow their success. We’d love to chat about how we could help you. Call Bx on 1300 068 229 or find out about our Business for Life Program here.

What Kind Of Influence Do You Have?

In business, as in the wider world, there are two main groups of people: those who are positive influencers and those who are negative. It’s often easy to assign those labels to people we know – there are probably faces swimming in front of your eyes right now as you think about all the different influencers within your business – however, it’s just as important to be considering which category you fall into.

Top 5 characteristics of a negative influencer:

  1. Has a passive aggressive attitude
  2. Only does what is required, never going above and beyond expectations
  3. Focuses on the negative aspects of any/every situation
  4. Is easily (and vocally) jealous of the opportunities others receive
  5. Is looking to bring others down or pick holes in their achievements

Negative influences in your business – whether the attitude is coming from you or someone else – can greatly decrease the productivity of your team. Negative attitudes are almost contagious, and by letting them inside your business you’re inviting crankiness, unhappiness and discontentedness to run riot. Everyone has their bad days, but when those bad days turn into weeks or months, it might be time to get to the core of the issue, re-evaluate and work towards turning the attitude around.

Top 5 characteristics of a positive influencer:

  1. Is looking to inspire and enable others to reach their goals
  2. Supports people through the exciting times as well as the difficult times
  3. Helps others to correct mistakes and has encouraging words
  4. Comes in with a positive attitude and a smile
  5. Goes the extra mile whenever they can

Much like negative attitudes, positive attitudes can also be contagious. We all feed off each others’ energy in business, so it’s important to have an energy that is conducive to getting work done. A positive attitude can lead us to have better strategies when facing challenges and making effective decisions.

If you’re a positive influencer – good news! You get to keep doing what you’re doing. If you’ve discovered some hater characteristics within yourself, it might be time to get to the root of the issue and work towards becoming a positive influence within your business.

In business, attitude is everything. Through our Business for Life program, we help business owners from across Australia build a toolbox of skills that they can use to grow their success. We’d love to chat about how we could help you. Call Bx on 1300 068 229 or find out about our Business for Life Program.

How To Stop Missing Goals

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Everyone has lofty goals; some of us want to increase sales or get that promotion, some even have grand plans to change the world. Those goals can be easy to set, but how often do we actually reach them? My bet is, not very often.

There are a few mistakes people make and the biggest of them is trying to tackle one big project in one go without much thought. Many people become overzealous in their attempt to get something done and jump straight in but, while doing so can often feel productive – we all want that instant gratification – taking too big of a leap can mean we find it difficult to keep our heads above the water and inevitably find ourselves overwhelmed.

Failing to specify the details of our big goals can doom us to fail right from the beginning; when our mind is unclear of what we really want, we struggle to visualise where we want to go and we give up. Losing sight of our goal can mean we lack the commitment to all the tiny details, so we start moving away from that goal instead.

“When eating an elephant, take one bite at a time.” – Creighton Abrams.

If we think of a university degree – a big goal, chased after by many people, young and old – we can see how a goal can become overwhelming. Degrees are made of years, which are broken up into semesters and then subjects. Each subject has a list of assessments while the assessments themselves are comprised of paragraphs, sentences, words and letters. The smaller your goal is broken up, the easier it becomes to achieve.

A university degree seems insurmountable when you think of everything due at the end of the semester, but it simplifies itself and seems far easier to attain when you think of it as writing one word after another.

The next time you set yourself a goal, ask yourself these questions:

What do I want to achieve? Sometimes, this could be stating the obvious, but for bigger, more complex goals make sure you consider all the details; if you want your income to increase by the end of the year, write down the exact amount so you can visualise and work toward it.

What do I need to reach my goal? Think about every little step you can take on your way to the big goal, as well as people you might need to network with and set out a timeline.

How can I break it down? Break down every task, regardless of how small each step becomes. Remember, every tiny step is getting you to that giant goal.

How long will each task take? Setting realistic time boundaries, for each individual task can help you get to that big goal, on time. Setting mini-deadlines can keep you moving forward.

Do I need help? Thinking you’re alone in this journey can be detrimental to actually achieving your goals. Think about who can best help you to move forward and contact them to see if they’re willing to help you when you need it.

What can I do right away? After you’ve written out all your mini-deadlines and tasks, you’ll find there are some small things you can do straight away to start moving forward. The best part? You can put a little tick next to that box and get that instant gratification we mentioned earlier.

Remember, your goal will hopefully have a positive effect on your life, business or career – staying positive on your journey to achieving the goal means that your goal will be even sweeter when you get there!

Goal setting plays a massive role in all aspects of business. Through our Business for Life program, we help business owners from across Australia build a toolbox of skills that they can use to grow their success.  We’d love to chat about how we could help you. Call Bx on 1300 068 229 or find out about our Business for Life Program.

Leaping With Faith

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You know the feeling; it’s that tiny voice in the back of your mind and the butterflies in your stomach when you have the opportunity to take a giant leap in your business. Unfortunately, for too many people, the risk seems too great, even when there could be a great result on the other side.

At 2015’s Bxponential, Emanuel Comino spoke about the impact just 20 seconds of courage can have when the fear starts to set in. It’s those 20 seconds when you decide to leap into a new opportunity, which set you up for everything that is still to come.

Your business can be a little like a choose your own adventure story; when you’re faced with that nerve-wracking situation, you can ask yourself two questions to decide to move onto the next page:

What if you don’t?

There is a risk in jumping into the unknown – absolutely no one will deny that. Even entrepreneurs who’ve been in the game for decades will tell you that the fear of failure is still there, tapping them on the shoulder. Instead of turning around, they stop caring about failing; they believe in what they’re giving their clients, so they can keep moving forward with confidence.

“Some failure in life is inevitable. It is impossible to live without failing at something, unless you live so cautiously that you might as well not have lived at all – in which case, you fail by default.”  – J.K Rowling

The fear of failure has crippled many throughout history – some are so scared of rejection and failure that they do nothing at all. This approach keeps you in your comfort zone for now, but it means that you aren’t trying new things or pushing yourself and your business to the limits. How can you know what’s possible if you’re not willing to try?

What if you do?

Guess what? A little unease is expected when you’re faced with a big decision, conversation or opportunity. Instead of letting that fear be a roadblock, let it be your guide. When you start to feel a little uneasy, let that be the sign that reminds you it might be time to use those 20 seconds of courage you’ve been saving up.

People who have fears – perhaps of spiders, the dark or even dogs – are often told to confront those fears; looking at a spider, putting yourself into a dark room or interacting with a dog can be incredibly scary, but if you do it often enough, it starts to become normal. The fear may not ever go away, but you can start to gain control over it and maybe one day, you might look back and say ‘why was I ever worried about that?’.

Remember, it’s courage over fear – don’t waste your time trying to eliminate your fear, instead, build up your courage so that it’s ready to go when fear does start to creep in.

In your business story, are you going to choose to stay safe on page one, putting things off forever to avoid failure? Or, will you choose to leap with full confidence to see what the rest of the pages in your story look like?

 

Through our Business for Life program, we help business owners from across Australia build a toolbox of skills that they can use to grow their success. We’d love to chat about how we could help you. Call Bx on 1300 068 229 or find out about our Business for Life Program.

Behind The Scenes At October’s BxPonential 2016

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This year BxPonential gathered together a wealth of speakers, and October was no exception.  Here’s a quick wrap of the BxPonential ideas our speakers shared with the audience:

Luke S Kennedy

Luke S Kennedy was an obese alcoholic and drug addict leading a street fighting crew, constantly on the verge of death through his risk-taking and substance abuse. Not only was Luke close to death himself, he was also putting others in the line of fire through street battles.

In 2007, Luke began his journey to regaining his life for himself – he lost 47 kilos and started his own business, Punchy’s Training & Nutrition, Oatley. In the time since, Luke has become an award-winning businessman, speaker, mentor and international best-selling author.

Particularly passionate about empowering others to take back their lives and live life positively and to the full, Luke travels all over Australia speaking to troubled youth as well as visiting high schools, prisons and corporations to share his experiences, low and high.

At BxPonential, Luke compared his experiences in street fighting to his experiences in business noting the similarities between the two when it came to becoming established: he needed a big idea to motivate him, it was important to make a strong early impression, and to hustle for what he was after.

Luke shared on stage the missing ingredient during his time leading a street fighting gang was his willingness to receive feedback. “If anyone in the gang gave me ‘feedback’, I was likely to stab them,” he said. Yet what he learnt was this: Anything led by ego eventually self destructs. “I had to learn to be open to change, open to criticism. “It was only realising the importance of feedback and welcoming it from customers, family members and employees alike, that allowed me to move my business forward.”

Meet: Matt Alderton

If you’ve been doing business in Sydney over the last 20 years, you might recognise Matt – the founder and a shareholder in IWS, Australia’s largest cloud-based rostering and payroll company, as well as Bx, Aldterton Enterprises and Orderfast.

Wanting success from a young age, Matt’s passion is to share his knowledge and experience to help others achieve success through growth and development, specialising in leadership.

Matt has trained and mentored with John C. Maxwell, Les Brown and Terry Hawkins. Matt is proud to teach with John Maxwell and be a part of the John Maxwell Leadership Team.  He loves delivering an enjoyable, funny and high-energy learning experience to make sure that everyone gets as much as they can to start growing both professionally and personally.

On the BxPonential stage, Matt spoke about the difference your attitude can make in your day and in your business. Throughout his business journey, Matt has had many days where he has swung his legs out of bed and wanted to swing them right back in again; through his many ups and downs, he knows that having a positive attitude is not always possible, but it is always possible to fake it until you make it.

“Having a positive attitude can turn problems into blessings and learning experiences, it can change and define our approach to life and it can open up opportunities in business that might never have come our way before,” said Matt.

He also shared the value of taking the time to remember someone’s name. “It may not seem much, but it gives you a wonderful connection,” said Matt. “It shows how you notice and value someone. There’s no secret trick, you have to find out what work for you as a memory aid.” It may help if you think of yourself as an aural or visual learner. “One colleague will remember someone’s name as soon as it’s printed in front of her. Another uses verbal word association more successfully.”

Naomi Simson

With a hand-me-down computer and $25,000 of personal investment, Naomi Simson started RedBalloon in the front room of her house in 2001 with the goal of selling experiences and memories rather than gifts. By 2011, RedBalloon had 46 employees and today, they’ve sold over 3 million experiences and cemented themselves as one of Australia’s biggest online business success stories.

Naomi has learned a lot in her time as the founder of RedBalloon and she shares her experiences and insights through public speaking engagements, her blogs, books and LinkedIn, where she has over 1.2 million followers.

Recognisable now as the ‘Red Shark’ on Shark Tank, Naomi is a keen investor and a big supporter of the start-up community. At BxPonential, Naomi took the audience through her journey of being a business owner – through unexpected surprises (both good and bad), she knows that the learning never stops.

Naomi also has found that her two biggest choices are the decisions that revolve around how she spends her time and what she does to invest in relationships. When it comes to relationships in her business, she knows that her staff want to “belong, to be healthy, to learn, to be noticed and, perhaps most of all, they want to know that they can contribute to the lives of others.”

Naomi also reminded those of us at BxPonential that we need to be willing to ask for help when we need it – everyone wants to offer help, in their own unique ways, so by asking for help we are empowering other to serve. She also reminded the audience not to take themselves too seriously: you need a strong wishbone (your plan), backbone (resilience) and a funny bone.

John McGrath

In a small office in Paddington, Sydney, John McGrath quietly launched McGrath Estate Agents, now one of the loudest voices in the real estate industry. Armed with a philosophy based upon integrity, transparency and delivering great results to every single client, the McGrath network grew until it became the force it is today. With 87 offices spanning the length of the Australian East Coast, the network has a strong market presence and it’s only growing as it breaks into the Victorian market.

At Bxponential, John shared his passion for real estate along with his experiences and insights into the world of business. For anyone worried about being too young to go into business, he encouraged them with, “if you’re good enough, you’re old enough.” He was adamant about the responsibility every individual has to take for themselves, saying “there is only one person who holds you back and prevents you from doing something and they’re in the room right now…you!”

John also offered a great exercise on self-assessment, asking the audience to rate themselves on a scale of 1-10 where 10 is world’s best in regards to planning, time management, health etc. “If you’re not rating yourself at an 8 or above, you need to make changes.”

In John’s opinion the best real estate is between our ears, and we all have to work on our “inner market” a concept he learnt from his own mentor in regards to overcoming the negative internal voices of self-doubt and becoming “a black belt of the mind.”