Set Your Business Up For Success With the Right Systems

Set Your Business Up For Success With the Right Systems

At Bx, we are huge fans of systems, both for our own businesses and for our clients. Systems allow your business to run more smoothly and provide the foundations for growth. They improve the experience of working in your business for employees and provide the best conditions for outstanding customer service. Let’s take a closer look at the benefits of systems, what can and should be systemised, and how to create systems for your business.

The benefits of systems

Systems enable businesses to grow beyond the owner or founder of the business. The right systems create an environment that is better for the business, its employees and its customers. Having clearly communicated systems can:

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– Improve employee performance
– Help employees feel that they are contributing more within the organisation
– Reduce mistakes
– Prevent tasks from being forgotten
– Help convert a higher percentage of leads to paying customers
– Increase average spend per customer
– Increase the number of services customers use

What to systemise

Essentially, if a process, task or undertaking is completed more than once in a business, it should be systemised. This allows the process to be carried out by anyone within the organisation. It helps to speed up the induction process for new team members and can help team members to operate effectively if other team members are absent or busy.
Here are just a few examples of repeated processes that you can and should systemise:

– Answering the phone
– Greeting a customer
– Filling a drinks fridge
– Collecting the post from a PO box
– Setting up your company email signature
– Locking up the office or shop at the end of the day
– Using EFTPOS/credit card facilities
– Using CRM systems
– Inducting a new employee
– Using the photocopier
– Company email procedures/etiquette

How to set up and implement systems

It is no use having systems if no-one knows where to find the information. That’s why in my businesses, we use Google Sites to create our Operations Manual and I highly recommend this option to the businesses we work with. Google Sites gives you the ability to control access to the overall manual and to specific procedures. It has the functionality to add users, collaborators and team members to the site. As it is online, it can be easily shared internally with staff, as well as with outside parties, like your bookkeeper or outsourcing partners for example.

As well as making sure information about systems is easily accessible and shareable, it is important to have a process in place for creating new systems and procedures. Most businesses are constantly evolving and needing new or updated systems as a result. This is another reason why an online repository such as Google Sites is fantastic, as it allows the Operations Manual for your business to be a regularly updated living document.

Of course, it isn’t just enough to point your team in the direction of the Operations Manual and leave them to it. Take the time to train your team on the systems and processes that are critical to their role. And don’t forget to encourage your team members to provide feedback if they feel any systems aren’t working well and could be improved.

Do you use systems in your business? What benefits have you experienced as a result? If you haven’t got clearly communicated systems, what is the biggest roadblock to developing these processes?

We’d love to speak about how we could help your business to improve its performance. Contact Bx – info@b-x.com.au

Should you bother with email marketing for your business?

Email is one of the oldest social media platforms, but it’s still in regular use today. Many people aren’t convinced that email marketing is the way to go, thinking their emails will just get lost amongst all the everyday email chaos, but we have three great reasons why emails are the right choice for your business.

Keeping it professional

social media marketing

Facebook, Twitter, Youtube and Snapchat all have their place and each of them can work wonders when used appropriately for your business, but none of them can hold a candle to a good, sleek, professional email. Everyday, 269 billion (Redacti) emails are sent and it’s still the preferred method for businesses to communicate – either with other businesses or their customers.

You get to show your personality through your social media accounts, but your email is where everything comes together in one professional piece of communication.

Bringing in sales

Emails have come a long way in the last 20 years and despite all the new social media platforms and complicated marketing techniques, email marketing still comes out on top with a conversion rate of 66% (DMA). Not only can you provide your customers with email-only deals, you can send them wherever you want them to go through interactive links in the body of your email.  These direct links mean that customers never get lost or distracted in the tangled, interwoven web.

The biggest advantage to email marketing is your ROI – for every dollar that you spend, you get $38 in returns (DMA). Considering that most email newsletters are free or extremely cheap to create, the ROI is next to none.

Staying in touch with customers

Facebook and other social media platforms can be daunting – plenty of people expect you to be updating daily and that pressure can be a little overwhelming. Email is a little less demanding – you can send out an eNews as little or as much as you prefer. You might feel like you don’t have enough updates to include on social media each week or day, it’s almost certain that you will have enough business news to share at the end of the month.

It’s a great way to keep in touch with your customers, remind them of your deals and just update them with your wins and, considering emails have three times more users than Facebook and Twitter combined, it seems like a no-brainer (Kissmetrics)

How have you seen email marketing boosting your business? If you’re still not sure that email marketing is worth your time, consider joining one of our networking groups to find out more about how other business owners are using emails to create more opportunities for your business. Visit http://bxbusinessnetworking.com.au/

How to be more decisive in your business

How to be more decisive in your business

Everyone struggles with making decisions. There can be a lot at stake, especially when it comes to making business decisions but these high stakes are exactly why your business needs someone decisive at the helm.

The 3 traits of a decisive person

Focused – A decisive person has their eye on what’s best for the business in the long-run, not just what will benefit them tomorrow or what will be best for them personally.

Confident – Once they make their decision, they stick by it. This doesn’t mean they can’t admit that they may have chosen the wrong path, but they are confident that they were convinced their choice was the best decision at the time.

Well-prepared – They are ready for the consequences of their decisions, whether they are positive or negative. They’ve thought their decision through completely.

So how do we cultivate those traits?

  • Be educated: know everything there is to know about your business so that you know how your decision will affect every department. Be across the money, the sales, the administration, even if you don’t usually dabble in those areas.
  • Speak to others: you are not the first person to ever make a difficult decision. There is no need to pour your heart out to everyone you meet, but speaking to fellow business owners and finding out what they decided in similar positions can help you to discover the pros and cons to your possible decisions.
  • Explore your options: write down a list of pros and cons for your decisions, conduct ‘what if?’ scenarios. Do what you can to explore every option fully, leaving no stone unturned. There’s no need to overthink it and create mountains out of molehills but being thorough is essential.
  • Have a long-term goal: sometimes, decisions can cause setbacks in the immediate future but will actually benefit your business in the long run. Having the ability to look past the ‘immediate’ to work towards a bigger goal can help you to make the right decision, rather than the easy one.

Whatever you choose, be committed to your choice. Your business needs someone who is decisive and committed to making the right, and sometimes difficult, decisions. You can guarantee that you will make mistakes; it’s part of the process of decision-making.

If your business has some difficult choices ahead of it, we find it’s better not being done is isolation. Like-minded peers can be great sounding boards, have you thought about joining one of our supportive business networking groups?  Visit http://bxbusinessnetworking.com.au/

 

Small Steps For Big Goals

Small Steps for Big Goals

How often are we told to ‘dream big’, ‘reach for the sky’ and ‘make your dreams a reality’? These overused phrases may stir up motivation for some people, but even with the inspiration, it can be hard to know where to begin and how to tick off those big goals on our list. For many of us, our goals dissolve into failures. So how can we stop this cycle of dreaming big and failing big?

The Problem?

It is natural to be scared of big goals. Seeing them written down on a piece of paper is scary – because you’ll actually have to try and do something about it. We become unlikely to achieve the big goals, because we don’t want to start. We’re all lazy – it’s a common trait. Big goals require a lot of work and we shy away from that.

Most of all, we’re scared of failing. The bigger the goal, the bigger the failure and the more we will have to go back to our family and friends with our tail between our legs.

Despite our fear of failure and our laziness, we continue to write down big goals and we continue to ignore our most obvious path to success – small goals.

How do we fix it?

Most big goals will have obvious smaller steps you can take to start moving towards success. Think of your big exams at the end of high school; no one in their right mind would have walked into the exam room with absolutely no knowledge of what they were about to face. There were preliminary exams to prepare you, study days and classes, not to mention the 13 years of schooling prior to putting your pen to paper on that day, leading you towards the big goal of passing your final exams.

Each day you came to school, ready to learn, was a day that you moved closer towards that goal. It seems simple – that’s because it is.

Many of us tend to get in the bad habit of performing one big push at the end to try and get our goals over the line. Unfortunately, most of us fail when we do that. It’s actually a lot easier and more effective to do a lot of little things more often.

Smaller goals also work in favour of our fear of failure. The possibility of failing a small goal is much less daunting than failing a big one and there is always the option of trying again tomorrow. When we do succeed, which is more likely since these small goals are attainable, we celebrate our wins and gain the momentum we need to tackle the big goal.

Write down your big goal and then spend some time breaking it down; what can you do over the course of a year, a quarter, a month or a day to keep moving towards that goal.

A new mindset

At the end of the day, our big and small goals need to work together to get us where we want to go. Our big goals may not get off the ground if we don’t put the work in and get momentum but our small goals won’t get us to where we want to go if we don’t have a big goal so we can see where we’re going.

One of the major ways to achieve your business goals is to ensure you’re kept accountable. It can be informal – such as with a peer in your networking sphere – or more structured through a mentor. Start achieving your business goals, get in touch with Bx on 1300 068 229, or find out more about what we do here http://www.businessforlife.com.au/ProgramFindOutMore 

 

Time to Ditch the Fear of Failure

Time to ditch the fear of failure

Everyone views failures differently – what might be a triumph for one could be a major disappointment for another. You may have experienced this in school while your classmates shielded their results from one another, knowing that everyone’s standards are slightly different. Failure has a lot of negative connotations but perhaps surprisingly, it can be taken positively too.

There are many, many sufferers of atychiphobia – the fear of failure – but we can safely bet that, if you’ve embarked on your business journey, you are not one of these people. Those who are scared of failure often don’t even try at all, in case failure rears its head.

Realistically, failure is rife in the business world. Running from it may mean that you miss out on a lot of opportunities for your business to grow. It’s also not healthy to run head first into every opportunity recklessly, without considering the implications. As with everything, approaching failure is an art and requires a great deal of balance.

You will fail…..get used to it.

It’s undeniable! Growing a business comes with its own unique set of risks, meaning that failure is definitely on the cards.

In 1955, two men created a type of putty which was intended to be wallpaper cleaner. They seriously misjudged the demand and ended up with a product that seemed to be a huge failure. By chance and a few convenient connections, the product ended up on the table at a nursery school where it was an instant hit. The children loved it and found it a much better material to use when they were moulding their imaginations into something physical. The product became a huge success, so much so that there isn’t anyone alive who doesn’t know the name Play-Doh and associate the brand with happy memories.

Failure doesn’t always directly lead to a major success as it did in the case of Play-Doh and you can’t always physically use your failures. You can, however, always use the things you learn from your failure.

What doesn’t kill you……

We’re sure you’ve heard every failure cliché under the sun. We all know that failure is supposed to make those successes even sweeter. We know that what doesn’t kill us makes us stronger and we know that failure is just another word for experience. The most frustrating thing about these clichés? They’re all true, to some extent. So, how do we start taking them seriously?

The best thing you can do for your business is to take failure as it comes and not get knocked down and permanently defeated. There’s no need to glorify failure – we all know that failing is disappointing and demoralising – but there is a need to treat it like the lesson that it is. Dusting yourself off from failure means that you’re giving yourself another chance to get it right, maybe not next time, or the time after that but at some point down the track. It takes time to look at failure as a positive, but your business will thank you for it.

There is no denying that failure is scary, but using the failure to grow your business is a true art. If you’re ready to master the art, we would love to hear from you. Call Bx on 1300 068 229, or find out more about what we do here http://www.businessforlife.com.au/ProgramFindOutMore

Does Rejection Make Your Business Stronger?

Does rejection make your business stronger?

If you’ve been in business for any length of time, you’ll know that having clients choose your competitors is part-and-parcel of the job – even the biggest and seemingly successful businesses in the world come up against clients who will choose someone else over them. So what happens when you come up against rejection and what do you do next? Let’s find out:

A few bad apples don’t need to spoil the bunch…..

Rejection needs to be expected. It happens! Maybe it’s a fault in your business or maybe it’s a hang up on your potential client’s side. Either way, expect there to be a few bad apples along the way and don’t get too hung up on it or take it personally. It’s important to have long-term goals too. Coming face-to-face with rejection can be debilitating if you’re not sure where to go from here. If you have a goal to acquire 20 new clients this year, it becomes easier to look beyond the one rejection and move on to achieve your goals.

Keep the conversation open…..

Just because your potential client has said no this time, it doesn’t mean they’ll say no next time. Any number of things could happen in between now and then causing them to return to you, so you want to make sure the relationship you have begun stays positive and isn’t terminated just because they choose someone else. Acting negatively towards the client and rejecting them in return significantly slims down the chance that they’ll return to you next time. Treating them mean to keep them keen might work in the dating world but it won’t go down well in the business world.

Ask for feedback and take it on board…..

Perhaps it was your pitch that didn’t quite hit the mark or maybe your competitors are simply offering something better. You’ll never know if you don’t ask. There’s no need to be overbearing; a simple, kind question to see what their decision was based on can be very telling, even without pressing for too many details. If there’s something you can change or improve upon based on their feedback, take note and take action. It could mean you come up against less rejection later on.

Celebrate your successes…..

Rejection comes around often, but so do successes. Remember your successes often and feel free to pat yourself on the back without shame! Note what works well and keep it all in mind when you do encounter rejections. The rejection shouldn’t defeat your drive in your business, so have a collection of success stories on hand to draw on and boost your morale.

Rejection might seem like a door is slamming in your face but it may actually push you in a different direction, toward more success.

If you’re ready to start bouncing back from rejection and turn it into a success, we’d love to hear your business story and help you to move forward from here. Call Bx on 1300 068 229, or find out more about what we do here http://www.businessforlife.com.au/ProgramFindOutMore

 

How to Network Without The Icky Factor

How to Network Without The Icky Factor

Matt Alderton, Bx, Business for life, networkingDoes the idea of “Networking” conjure visions of eating bad canapés and lurching from one uncomfortable and superficial conversation to the next?

Have you ever attended a “Networking” event and felt like everyone was just in a big race to see who could hand out the most business cards first?

I have. And that is just plain “Icky.”

In fact, a scientific study recently featured in the Harvard Business Review has proven that professional networking actually makes people feel dirty.

Yep, seriously… it makes people feel physically dirty – like they want to take a shower afterwards!

Researchers suggest this is because we generally think about morality in terms of cleanliness and most of the time, professional networking feels very “contrived” and it increases people’s feelings of inauthenticity and immorality (hence the whole “feeling dirty” thing).

That’s why, even though we HerBusiness gives members loads of opportunities to connect with others  – we are definitely NOT about that kind of “Icky” Networking.

We showed that kind of networking the door years ago. What the same study DID find is that Networking had a positive association with job performance.

That means, whilst it can be great for your business in terms of winning new business, making useful connections and expanding your reach, most of the time you’re going to feel pretty uncomfortable with it.

So, how can you get all the benefits of networking without the “icky-ness” factor?

Look for organisations that offer alternatives.

Instead of hyped up, short term meet and greets, seek out interactions that have depth, authenticity and a good dose of practical advice and humour thrown in.

You’ll be creating relevant and vibrant connections with other business owners who will be good for your business – either as valued clients, suppliers or cheerleaders.

I like to think of the word network means “support team”.

Look for networks low on “Icky” and high on real conversations, solid advice and wholehearted support.

I like the way that Corryn Barakat of Milk and Love explained a meeting that she really liked…

“It’s the most grounding and invigorating forum I’ve attended as a Small Business Owner. All of the attendees provided useful points of view I hadn’t previously considered, and the size of the session means it felt intimate – like a group of your best friends getting together over coffee!”

So, look for a community where you can get real, valuable support from like-minded business owners.

Suzi Dafnis is the CEO of HerBusiness, which teaches women business owners how to market, operate and growth their business. Learn more at herbusiness.com/about

Small Business and the 2017-18 Budget

Last night we saw our fourth Budget handed down from the current Government and there were no major surprises for small business owners. Yet, was it enough? As a small business owner, is there enough being done to drive your profitability, resilience and long-term success by the Government?

 

Why Small Business?

I am often asked by people why the Government should spend resources and funds on small business. ‘Shouldn’t it be the responsibility of the business owner to achieve their own success?’. This is not a simple answer, and the same could be asked of all Australians. Before we dive into the 2017-18 Budget, let’s take a look at WHY small business is important to the Australian Economy.

  1. Small business employs more than 60% of working Australians – According to figures compiled by Saul Eslake, and discussed in an article by Adam Creighton in The Australian:
    1. Businesses that employ less than 20 employs approximately 45% of private sector employees
    2. Businesses with 20-199 employees employ approximately 25%, and
    3. Businesses with 200+ employees, approximately 20%.
  2. Small business is paying the way for Australia
    1. The ABS reports in 2015-16 taxes on income accounted for 57% of revenue (across all levels of Government).
    2. Taxes on the provision of goods and services accounted for over 23%

Not only is small business paying company and other taxes, they are paying the wages of 60% of the Australian workforce, contributing to the PAYG tax collected by the ATO.

It’s clear that small business is a key player in the revenue generated by the Government, yet are the measures to support and strengthen this critical sector our economy – the ‘engine room’ as it is so often referred to – enough to ensure this sector becomes stronger and more resilient.

Last night the ABC reported that 3 out of the last 4 quarters had seen negative growth in the retail sector – a significant segment of small business. Even the cafe and restaurant sector, has seen negative growth.

With greater than 50% of small businesses failing, small business needs more than a tax break on profits to create long-term growth and sustainability. Dun and Bradstreet’s Failed Businesses Report, shows that in 2016 the ACT recorded its highest number of business failures in three years.

Interestingly, small business may make up a significant portion of the Australian economy, but how much of that is actually collected? The Australian reported in an article by Robert Gottliebsen, the ATO is owed $19 billion in overdue tax, of which $13 billion is owed by small businesses with turnover up to $2 million.

The engine room is clearly struggling.

The Budget Wrap-Up

Okay, so it’s not all doom and gloom for the small business sector. Although I don’t see it as a clear win for small business, there are still a number of measures that will bolster small business.

  1. $20k instant asset tax write-off – this has been maintained for the 2017-18 FY for businesses of up to $10m. No surprises here.
  2. Red tape reduction incentive – States and Territories have been promised a $300m  payment over 2-years towards innovation. Let’s see how this filters through to small business.
  3. Small businesses employing foreign workers on 457 Visas will now be slugged with a $1,200 per year per worker, along with a one-off $3,000 payment. This replaces the need to report training spend required of 1-2% as previously required. I can see this impacting the hospitality segment especially, with a high number of foreign workers, and incredibly tight margins.
  4. The Black Economy – a crack down on the ‘cash economy’ is on its way. Businesses still operating by under-reporting, falsifying records and illegally avoiding paying tax are under threat. Let’s face it – it’s about time. If you are operating this way, you deserve to be caught – you are lining your pockets at the expense of all Australians. This will include businesses that pay cash to employees and businesses that don’t declare cash payments. Next time you walk into a local cafe that doesn’t have EFTPOS…ask for a receipt.

 

What is missing?

If the Government is serious about creating a strong, resilient and sustainable small business sector, we need to focus on two key elements.

  1. Funding for small business – cashflow is the number one issue for small business. The bank’s pledge small business funding, yet it is not accessible to the majority of small business. There needs to be a State or Federal solution to this.
  2. Education for small business owners – the more I work with small business owners, navigating the many challenges and opportunities that they encounter, the more obvious it is. Small business owners need training and education in the areas outside of their trade craft. Too often small business owners are expected to be the expert in all areas, accounting, taxation, legal matters, social media and marketing, structuring, systems, HR and so on.Yet, to get professional advice in all these areas is financially unachievable. Training and education is, therefore, essential and should be a high priority for both State and Federal Governments.

There is it, the Budget 2017-18. Hon. Scott Morrison stated in his Budget speech, “…business is responsible for a large part of driving revenue growth for Australia.”

If 4/5 of the budget repair is driven by growth, then business success is fundamental.

Are you going slow enough?

It goes against our natures as business owners and entrepreneurs; we want to be all go, all the time – after all, isn’t that how we get things done? There’s a whole different line of thinking taking hold in businesses today – mindfulness. It’s not a new idea but it’s one that might not be such a bad idea when it comes to being more productive and focused in your business.

The idea of slowing down in your business is similar to the idea of slowing down when you’re driving in the car – slowing down makes it easier to drive safely and efficiently. It’s easy to want to speed – it’ll get you there quicker – but if you’re speeding up by cutting corners, ignoring warning signs and not following proper procedures, you could end up driving yourself into some nasty terrain!

What can you achieve when you slow down?

  • Focus and Perspective; taking the time to stop and absorb your surroundings means that you can focus on what’s important and concentrate all your energy on that.
  • Insight; slowing down means you can see what’s coming up and you can prepare yourself better for it, instead of waiting until the last minute.
  • Well-thought out conversations; whether you’re conversing in person, online or through your marketing materials, taking the time to think about what you’re going to say before you say it can result in more effective conversations.
  • Reflection; slowing down can give you more time to revisit your goals, assess your progress and readjust.
  • Enjoyment; instead of rushing so fast that you can’t enjoy what you’re creating and achieving, there’s something in stopping to smell the roses and enjoy what you’re doing!
  • Rest and rejuvenation; everything listed above is fantastic, but it might not ever get done if you don’t take a break to make sure you’re well rested so you can get things done.

A study of 343 businesses has found that the companies who were focused on always pushing forward and moving at a fast pace to gain an edge over their competitors were actually more likely to have lower sales figures and operating profits. Those who took time at important moments in their business life were more likely to stay on track and meet targets, showing us that slowing down doesn’t mean that productivity suffers as a result.

It might be easy to talk about slowing down, but how can you actually start to practice ‘being slow’ in your day-to-day business life? Yet another study tells us that 46.9% of the time, we’re thinking about something other than the task we’re involved in, how do we get our mind to focus?

  • Concentrate on one task at a time. Things might get done a little slower, but you’ll be getting the tasks done at a high standard every time.
  • Eat slowly and away from your desk. It might sound a little pointless, but eating slowly means that you enjoy your food, you focus on your senses, you get a little me-time and you fill up from less food, meaning less food breaks later in the day, keeping you efficient.
  • Get moving. A  5-minute walk in-between tasks allows you to clear your head, spend time enjoying the fresh air and ready yourself for the rest of the day.

Even though it goes against everything we’re told to do, taking that time to slow things down and think things through could do wonders for your personal sanity, as well as your business’ growth.

Do you find slowing down difficult or struggle with getting organised and focused so you can be productive? We’d love to speak about how we could help your business to improve its performance. Call Bx on 1300 068 229, or find out more about what we do here http://www.businessforlife.com.au/ProgramFindOutMore

How To Make 2017 Your Best Year In Business

2017-Icon-250x250

The New Year is well and truly underway now and those resolutions we made on the brink of 2017 are still fresh in our minds. Whether we’re feeling the sting after failing three days in or we’re still going strong, there’s no doubt that a new year is a time to be thinking about how we can be better versions of ourselves in the coming year. It doesn’t just apply to our personal lives – have you considered making resolutions to better your business this year? It’s not too late! Here are three easy steps to make your business the best that it can be.

Get a Vision

What does the best year in business look like to you? This is a time to let your imagination run wild. What do you dream for your business, where would you like to be at the end of the year, what do you wish you could do with unlimited resources? Dream big! No two visions are the same, but by thinking radically about your business, you’re pin-pointing all the possibilities and laying them on the table.

Daring to imagine all those possibilities might seem a little wishy-washy to you, but gather all those possibilities and shape them into a sentence or two that sum up your hopes for your business this year. Now, you have a clear statement of where you want to go, you can lead your business forward.

Set Goals

Those few sentences that hold your business vision might seem a little daunting but there’s no reason to feel overwhelmed!

Your vision is very closely linked to your goals but your goals are allowed to be a little more specific – in fact, it often helps when your goals are as small as they can be. Your vision is never going to be fulfilled overnight; it’s those small, specific goals that will keep your business moving towards the vision throughout the year.

Take apart your vision until you get it down to bit-sized pieces that can be ticked off during the year. Think about what you can be doing every day, week, month, quarter and year to be moving closer to your vision. The best way to make sure you’re doing this is by setting aside time to plan, create, manage and adjust these goals during the year.

Take apart your vision until you get it down into bite-sized pieces that can be ticked off throughout the year. What can you be doing every day, week, month, quarter and year to be moving closer to that goal? The best way to make sure you’re doing this is by setting aside time to plan, make, manage and adjust these goals throughout the year. Here’s a handy guide for you – make it your own and start smashing through your goals:

Seize Every Opportunity

You might have dreamed up the best year possible for your business, but what will you do when little unexpected things pop up throughout the year? We can plan all we like but unfortunately; we can never plan for the unexpected.

Whether it’s a setback or a wonderful opportunity, you need to be ready for anything. Be ready to see the best in a bad situation and use it to your advantage. When it comes to amazing opportunities, you might be in the right place at the right time, but if you haven’t prepared yourself, you could find yourself watching the opportunity sail right past you.

Success is when preparation and opportunity collide – don’t miss out on success for lack of preparation.
With these three easy steps, you’re on track for the best year in business you’ve ever had. Here’s to a new year of business!

In business, it’s important to start the year strong. Through our Business for Life program, we help business owners from across Australia build a toolbox of skills that they can use to grow their success. We’d love to chat about how we could help you. Call Bx on 1300 068 229 or find out about our Business for Life Program here.